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bay of colwyn ambassadros

Are you looking for a job that’s different, a job that takes you out of the office and in to the heart of the community? Do you have a passion for the Bay of Colwyn?

We have the perfect job for someone with exceptional customer service skills who wants to make a difference and play and active part in boosting business across the Colwyn area.

Visit www.indeed.co.uk to apply!

As a Bay of Colwyn Ambassador you will be giving local businesses a voice and making sure visitors and shoppers have the best possible experience.

In the Bay of Colwyn Ambassador role, you will be:

  • Patrolling the Business Improvement District (BID) area daily
  • Visiting a minimum of 10 businesses daily in the 4 communities within the BID boundary (on rotation)
  • Providing a helpful, welcoming and informative point of contact for visitors and shoppers
  • Liaise with business owners to ensure the Business Improvement District operates effectively and that any operational issues are resolved quickly
  • Recording business interactions and reporting back to the BID officers
  • Maintaining the BID members database
  • Maintain a link with police, PCSO’s and CCTV operators – reporting antisocial behaviour and potential criminal activity
  • Supporting and promoting participation in BID events, networking and promotions
  • Provide monthly maintenance checks to Public Access Defibrillators installed by Colwyn BID
  • Distributing Bid literature (Newsletter/Ballot Papers/Surveys/Event Leaflets etc)
  • Provide administrative cover in the Colwyn BID office when required


We are looking for people with personality, a love of customer service and a willingness to learn new skills. Languages are a bonus; Welsh is particularly desirable but not essential.

  • Good interpersonal skills
  • Good administration skills
  • Ability to quickly and accurately maintain data/records of businesses on a mobile device
  • Knowledge of the Bay of Colwyn area
  • Demonstrate integrity and commitment to the aims and value of Colwyn BID
  • Highly competent communicator with demonstrated experience of working in customer relations
  • Ability to work under your own initiative and as part of a team
  • Competent in conflict management

Please note this job is predominantly based outdoors and requires a certain degree of physical fitness. One minute you could be giving directions to a lost tourist and the next you could be talking to a local business owner about an environmental issue!

2 full time roles are available however part time applications will be considered as a job share. 37.5 hours per week Monday – Friday with occasional weekends/evenings and bank holidays.

Job Types: 

  • Full-time, (Part-time Job Share Considered)


  • UK driving (Required)


  • Minimum 2 Years Customer Service: (Required)

Visit www.indeed.co.uk to apply!